Leading beyond the transaction
A working relationship is either transactional or it is real, and both sides decide which.
The quality of a working relationship is built from both ends, whether the team sits down the hall or in another country. I wrote this talk for businesses that work with teams offshore, and it holds just as well under one roof.
The leader's seat
“My team is a leadership responsibility, not a cost line. I have been leading it by accident.”
The team's seat
“I am not a function this business rents. I am part of it, and I decide how much of myself I bring.”